We take great care in ensuring that our customers receive their orders in a timely and efficient manner. Our shipping policy is designed to be transparent and straightforward. A flat shipping rate of €5.99 applies to all orders under €20. For orders totalling €20 or more, shipping is complimentary. After you place your order, please allow 1 to 3 business days for order processing and an additional 3 to 5 business days for dispatch. We kindly ask that you double-check your shipping address during checkout, as we are not liable for parcels sent to an incorrectly supplied address. Please be aware that international orders may incur customs fees, which are beyond our control and are the responsibility of the purchaser.